Contact Manager

Select Contacts/Company Contacts from the Setup menu.

 

Use the Data Bar buttons at the top of the screen to scroll through contact records, access a listing of contacts, set Contact Manager options, and save changes.  

 

Merging Contacts:

From time to time, it is necessary to merge contacts when duplicate records with slightly different spellings have been created.  To merge contacts, go to Utilities/Search Contacts.  For more information, go to the Help topic for Utilities/Search Contacts.

 

Contact Tab

Vendor Tab

Customer Tab

Employee Tab

Banking Tab

New/Edit

Notes Tab

Add to Global/Import Global

 

 

 

 

Contact Tab

 

Most of the fields in the Contact Manager are self-explanatory.  Following are explanations for fields with a specific use:

 

 

Select Customer, Employee, Vendor, and/or Other at the bottom of the screen, to include the contact in the appropriate reports or Search categories.  A contact can belong to more than one category.

 

Click New to save data and clear the screen for creating another account.

 

 

Vendor Tab

 

From the Setup menu, select Contacts, then click the Vendor tab.

 

Use the Vendor tab to record contact information about the vendor.

 

 

 

 

Customer Tab

 

The Accounts Receivable system is an extra charge module which may or may not be activated for your software installation.  Please contact Dillner's Support for further information.

 

In general, the Accounts Receivable system is designed to manage the creation of Accounts Receivable Invoices, the recording of Accounts Receivable Payments and issuing of Accounts Receivable Statements and Drafts.  Accounts Receivable Invoices can be generated individually or automatically using Repetitive Billing Groups.  As an aid to the creation of Accounts Receivable Invoices, Invoice Items and Sales Tax items can be pre-defined.  Also available is the ability to charge customers using Credit Cards or ACH Drafting.

 

This section deals strictly with the Setup/Contacts/Customer tab.  For complete Accounts Receivable information see the Accounts Receivable Manual.

 

Automatic payment information and repetitive billing information is entered on the Customer tab.

 

  1. Select Setup/Contacts/Customer tab.


     

  2. Select the Bank Account to Draft from the drop-down list created by accounts on the Banking tab.

  3. Select the desired Group from the drop-down list or type a new group name in this field.

    Group
    – This is the payment group.  Different groups may be defined for different payment dates.  

    To create a payment group:

    1. Type the desired group name in the Group field.

    2. Press Enter.

    3. The following dialog box will appear.  Click Yes only if it is correct.  A group cannot be edited or deleted once it’s been created.


       

  4. Enter the amount to be printed on the bank draft as the maximum allowable amount in the Max Draft field.

 

To set up Repetitive Billing:

 

 

  1. Select the desired Group from the drop-down list or type a new group name in this field.

    The group here is the Repetitive Billing Group.  Select the desired Group from the drop-down list or type a new group name in this field.

    To create a Repetitive Billing Group
    :
     

    1. Type the desired group name in the Group field.

    2. Press Enter.

    3. The following dialog box will appear.  Click Yes only if it is correct.  A Repetitive Billing Group cannot be edited or deleted once it’s been created.


       

  2. Enter the desired Item Lookup or select the desired Item from the drop-down list.  These items are created in Setup/Invoice Items.  The program will populate the Type, Account, Description and Tax fields with values from the Invoice Item.

  3. Leave 1.00 in the Qty field.

  4. Enter repetitive billing amount in the Price or Amount field.

  5. Select the appropriate Area from the drop-down list in the Tax field, if this item is taxable.

 

There is no limit to the number of repetitive billing items or groups that may be entered for a customer.

 

Example of completed Customer tab:

 

 

Custom marketing messages can be recorded here for Accounts Receivable statements.  The Lookup is what you will select on the Contact Manager Customer tab for a customer and the Description is the line that will print on the statement for customers where it is selected.   Select Options in the Contact Manager screen  to record Marketing Message 1, Marketing Message 2 and Draft Message.

 

 

Employee Tab

 

The Employee tab contains employee information.  Some fields are required for after the fact payroll and payroll checkwriting.  Other fields are required for payroll checkwriting only.

 

 

 

 

 

 

 

Employee File

 

 

 

Exemptions

 

 

 

Departmental Pay Rates

 

The program will remember multiple pay rates for one employee who works in different departments within a company.

 

 

In the example above, Susan Davis usually works as a waitress for $3.50 per hour.  She sometimes works in other departments at different rates per hour.  If the department in the check entry screen from default, the rate will change according to the Departmental Rates table above.

 

 

Item Limits

 

 

 

In the above example, the following deductions will be taken.

 

 

 

Taxes

 

Enter withholding tax information on the Taxes screen.

Click on the Taxes button.

 

Federal

 

 

Note:  If an employee is claiming to be exempt from withholding because he had no tax liability last year, set him up as Married with 99 dependents.
If an employee wants a flat amount withheld from each check, set him up as Married with 99 dependents and enter 250.00 in the WH Extra field.  If an employee wants 29% withheld from each check, set him up as Married with 99 dependents and enter 29.00% in the WH Extra field.

 

 

 

 

EIC

 

 

Click OK to save your changes.

 

 

Banking Tab

 

Use the Banking tab to record the information necessary for generating Electronic Funds Transfers (EFT) using ACH Processing.

 

  1. From the Setup menu, select Contacts.

  2. Select the Contact that you will be sending payments to or receiving funds from via EFT, then click on the Banking tab.

  3. Select the bank from the drop-down list in the Lookup field or click New to create a new record.

 

 

 

New/Edit

 

Checking or Savings Type

 

Make the appropriate selection for Business or Personal accounts.  This required field is used to identify the type of checking or savings account.

 

Do NOT enter any of the special MICR characters unless there is one embedded within the Routing or Account numbers.  Use the following capital letters to represent the MICR characters.

 

 

Note: If A = A appears above rather than the MICR character, then MICR fonts are not installed properly installed on this computer.  From the Control Panel, select Fonts.  Locate the MICR fonts and open them.

 

Opening and closing this file will usually install the fonts to the system.  If this does not work or if the MICR fonts are not listed in the Fonts folder, contact Support for help.

 

Make the appropriate selection for the type of checking account in the Business/Personal drop down list.  This information is required in the NACHA file.

 

 

 

 

Credit Card Type

 

  1. Select the appropriate Credit Card Type from the drop-down list.


     

  2. Enter the Credit Card Account Number in the Credit Card Num field.

  3. Enter the Credit Card Expiration Date in the Exp. Date field.  Type the "/’s.

  4. Enter the 3 or 4 digit Security Number from the back of the card in the Verification Num field, if available.

  5. Enter the Cardholder and Billing Information in the appropriate fields.

  6. Click Ok.

 

 

 

 

Notes Tab

Use the Notes tab to enter any desired information about a specific Contact.  Hold the Ctrl key and press Enter for a new line.

 

 

Add to Global

 

If the current contact has a value in the EIN/SSN field and it does not exist in a Global Contact the Add to Global button will be available.  Click Add to Global if you wish to add this contact to the Global Contact table.  The following dialog box will pop up when this contact has been added.

 

 

 

Import Global

 

When a contact is opened and there is a contact with a matching EIN/SSN set up in Global Contacts, Import Global is an option.  Select Import Global to see the information in the Global Contact screen.

 

 

Select Import to overwrite existing information with information from the Global Contact.  Select Cancel to cancel the import.